GiftBag.ae, Wasl Building, Fahidi R/A, Bur Dubai, Dubai, UAE

We’re open Saturday – Thursday , 10 a.m. – 7 p.m. GMT+4

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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges?
We have 4 delivery options available to suit your convenience:
  • Next Day Regular Delivery – Delivery will be scheduled any time between 10AM to 10PM and will be charged at 30 AED.
  • Same Day Delivery – Delivery will be scheduled any time between 10AM to 10PM on the same day, as long as order is placed by 1.30pm and will be charged at 40 AED.
  • Next Day Priority Delivery – Delivery will be scheduled between 10AM to 5PM and will be charged at 50 AED.
  • Midnight Delivery – Delivery will be scheduled between 11.30PM to 12.30AM and will be charged at 100 AED. Please note that this option is available for selected areas of Dubai only and subject to availability.
Which payment methods are accepted in the Online Shop?

We accept:

  • Cash on Delivery
  • Credit Cards – Master & Visa
How long will delivery take?

Depending on the item and location, our minimum delivery time required for same day delivery products is 4 Hours.

How secure is shopping in the Online Shop? Is my data protected?

Absolutely. Our website uses SSL (Secure Socket Layer) encryption so that your personal information cannot be read by any external entity as it passes over the internet. Also note that, we do NOT store your Credit / Debit card information. All credit cards are processed directly at Telr.com – one of the Middle East’s largest online payment solution provider.

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